Force Code School is a learning platform built to help users practice Salesforce development in a real, connected environment. This policy explains what we collect, why we collect it, and how we use and protect it when you visit the site, sign in, connect an org, or contact us.
Information we collect
We collect the information you provide directly, such as your name, email address, account details, contact form submissions, billing-related information, and any content you enter while using the site. If you connect a Salesforce org, we also receive the information required to authenticate that connection and support your learning experience.
We may also collect limited technical information automatically. This can include browser type, device information, IP address, pages viewed, session activity, and general usage patterns. We use this data to keep the service stable, detect abuse, and understand how people use the site.
How we use it
We use information to run the site, provide lessons, connect your Salesforce org, respond to questions, process billing when needed, and support the features you use most often.
In practice, that means we use your information to create and maintain your account, save progress, deliver lessons and challenges, send service-related notifications, troubleshoot errors, and improve the overall learning experience. We may also use usage data in aggregate form to make product decisions.
Sharing
We do not sell personal information. We may share limited data with service providers that help us operate the app, such as hosting providers, authentication services, email delivery tools, analytics tools, and payment processors.
We may also disclose information if we believe it is necessary to comply with legal obligations, enforce our terms, protect the rights and safety of our users, or investigate fraud and security issues.
Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. These measures are intended to reduce risk, but no online system can be guaranteed to be completely secure.
You are responsible for keeping your credentials private and for notifying us if you believe your account has been accessed without permission.
Cookies and similar technologies
We may use cookies and similar technologies to keep you signed in, remember preferences, support security features, and understand site performance. Some of this information is stored locally in your browser so the site can function smoothly across visits.
You can control cookies through your browser settings, but disabling them may affect certain parts of the site.
Data retention
We keep personal information only for as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we take reasonable steps to delete or anonymize it.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information. You may also have the right to request a copy of the information we hold about you. If you want to make a privacy request, use the contact page on the site and we will review it.
Contact
If you have questions about this policy or about how your information is handled, please use the contact page on the site.
Changes to this policy
We may update this policy from time to time to reflect changes in our services, legal requirements, or operational practices. When we make changes, we will revise this page so you can review the current terms.